At Gregory Deals, we take pride in the quality and craftsmanship of our decorative products. This Warranty Policy explains the terms under which we offer warranty coverage for eligible items purchased directly from our online store.

1. Warranty Coverage

We offer a 1-year limited warranty on most decorative products unless otherwise specified on the product page. This warranty covers:

Manufacturing defects
Structural issues or material faults occurring under normal, intended use

Please refer to individual product listings for any product-specific warranty details or additional coverage.

2. Warranty Period

The warranty period begins on the original purchase date and remains valid for 12 months from that date.

3. How to File a Warranty Claim

If you believe your product qualifies for warranty service, follow these steps:

Contact Us: Email us at support@gregorydeals.store
Provide Details: Include your order number, product name, a clear description of the issue, and photos or videos (if available)
Claim Review: If your claim is approved, we will issue return, replacement, or repair instructions

4. Warranty Exclusions

The following are not covered by our warranty:

Damage caused by misuse, improper handling, or neglect
Normal wear and tear or aging due to regular use
Cosmetic damage that does not affect function
Repairs or modifications made by unauthorized parties
Products purchased from third-party sellers or unauthorized retailers

5. Limitation of Liability

Gregory Deals’ responsibility is limited to the repair or replacement of the defective product. We are not responsible for incidental, indirect, or consequential damages resulting from the use or misuse of any item.

6. Additional Notes

Customers are responsible for return shipping unless the item was defective upon arrival
Replacements are subject to product availability
Warranty claims are typically reviewed and processed within 5–10 business days of receiving the returned item

7. Contact Information

For any warranty-related questions or concerns, please contact us:

Gregory Deals – Online Decorative Store
📍 317 Woodlawn Ave, Hot Springs, AR 71913, USA
📧 support@gregorydeals.store
📞 +1 501 606 3670